Yes! Packages can be adjusted anytime to fit your changing needs. Changes will take effect at your next billing cycle.

Additional hours can be added to your package at your current hourly rate, so you get the extra support you need without changing your plan.

Most likely! I’m experienced with a wide range of platforms, including Kajabi, Systeme.io, CRMs, email marketing tools, and project management systems. If you’re using something new, I’ll take the time to learn it so we can keep your business running smoothly.

To keep everything running smoothly, all invoices must be paid in advance, before any work begins. This secures your spot in my schedule and ensures we can start smoothly and on time.

I use a time-tracking tool that allows me to accurately log the hours I spend on your tasks. A breakdown of time spent can be provided, so you always know exactly where your support hours are going. This helps keep things clear, fair, and easy to manage.

Yes. All clients sign a simple service agreement before we begin working together. It outlines the scope of support, working hours, and responsibilities for both sides, keeping everything clear and stress-free. The goal is to protect your business and mine while ensuring a smooth, professional partnership.

I hold Professional Indemnity Insurance (covering Ireland & UK) and I’m registered with the ICO, which is a UK legal requirement for handling personal data.

Yes, I'm based in Ireland but regularly work with UK-based clients too. I invoice in Euros (€) for Irish clients and Pounds (£) for UK clients.